Privacy Policy

Who We Are

Ontario Culture Guides is an initiative of Ontario Culture Days, an independent non-profit based in Toronto, Canada. Our mission is to foster public engagement with the Ontario arts, culture and heritage sector. We work collaboratively with our partners to lead Culture Days celebrations in Ontario, a national celebration that kicks-off the end of each September. Throughout the year, we support arts and culture in Ontario, via regular communications, marketing, outreach and the co-production of artistic programs.


Ontario Culture Days is committed to protecting your personal information. We’ve established this privacy policy to help you understand our commitment to protecting your personal information. It governs the collection, use, and disclosure of your personal information in any communication or interaction you may have with us. By submitting your personal information and using this website, you accept this policy and consent, without qualification, to its terms as described to you at the time of collection of your personal information. If you do not agree to the terms of this policy, please do not use this website.

This policy was last updated on April 24, 2020. Ontario Culture Days reserves the right, at any time and without prior notice, to modify, revise, or update this policy. Please refer back to this page from time to time for such modifications, revisions, or updates. Continuing to access or use this website at any time after modifications, revisions, or updates have been made to this policy constitutes your acceptance of the policy as modified.

What is Personal Information?

“Personal information” is personally identifiable information about you, such as your name, address, e-mail address, phone number, and information that is not otherwise publicly available. Publicly available information, such as business contact information or a public directory listing of your name, address, or phone number, or information that is aggregated and not associated with a specific individual, including demographic information and statistics, is not considered personal information.

What Personal Information Do We Collect?

Ontario Culture Days will only request personal information from you that is necessary to establish and manage our relationship with you. We collect your personal information when you provide it to us, such as when you subscribe to a specific service like a newsletter, participate in a contest or promotion, or contact us. We may also receive personal information from our business partners and other third parties, provided that we have obtained your consent or that these third parties confirm that they have obtained your consent.


When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

The contents of any e-mail submitted through our contact form will be delivered directly to an e-mail address owned and operated by Ontario Culture Days. Your e-mail address and the contents of your e-mail will not be shared with any external organization or individual. We will not add your e-mail address to any subscription list without your explicit, written consent.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

Through our contact form, Ontario Culture Days only collects the name which you’ve provided and the e-mail address which you’ve provided as well. This is the bare minimum of information required in order to establish and manage our relationship with you.

How We Use Your Information

Other than noted below, Ontario Culture Days does not share your personal information publicly or with third parties, except with your consent or when required to by law. Ontario Culture Days also does not sell any information about our website users.

Ontario Culture Days collects and discloses your personal information for the following purposes:

Ontario Culture Days uses a number of third-party services to enhance the functionality of this website, including MailChimp, Facebook, Twitter, Google, and Heap. Personal information that you provide to us may be with these third parties, but only to the extent required for them to operate properly. When your personal information is shared with these third parties it is covered by their respective privacy policies, which we encourage you to read.

Despite Ontario Culture Days’ efforts to ensure third parties will not access or obtain your personal information through this website, complete confidentiality and security cannot be guaranteed. Communication online is subject to interception, loss, or alteration. You acknowledge and agree that Ontario Culture Days cannot be held responsible for damages resulting from the transmission of confidential information or personal information online, and that such communications are at your own risk. You should always take great care in handling and disclosing your personal information.

Additional Information

How We Protect Your Data

Technical, contractual, administrative, and physical security measures and safeguards, such as locked cabinets, restricted access, and the use of passwords and firewalls, have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

Processing of Personal Information

Your personal information may be processed and stored outside of the province in which you reside, and/or outside of Canada. Under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies, or regulatory agencies may be entitled to access your personal information without notice to you. By submitting your personal information on this website, you agree to this transfer, storing, and processing.

Limitation of Liability

Ontario Culture Days, and its respective officers, directors, owners, officials, partners, partnerships, principals, employees, donors, affiliated and other related entities, agents, representatives, successors and assigns, assume no liability or responsibility to you or any third party arising out of any loss, misuse, destruction or alteration of your personal information collected through this website.

How to Access and Correct Your Personal Information

Ontario Culture Days strives to ensure that personal information about you is accurate, complete and current. Please inform us of any change of name, address, email, or other information. You have the right to access the personal information that Ontario Culture Days has collected, stored, and disclosed about you, subject to any legal restrictions. If there are errors in the personal information in your files, you may request that they be corrected. If we have disclosed inaccurate information about you to a third party, we will make a reasonable attempt to contact the third party in order to advise them of the error.

If you have any questions about this policy, or would like more information about the collection, use, and disclosure of your personal information, you may contact us at the following address:

401 Richmond St W, Suite 350
Toronto, ON
M5V 3A8

Or e-mail us at